Trust Center
When AI agents manage your e-commerce operations, trust isn't optional. Our platform is built on NIST AI Risk Management Framework principles with human oversight at every critical decision point.
Human Oversight
Tiered autonomy model: agents read, analyze, and recommend — but humans approve all high-impact actions. Financial, compliance, and external communication decisions always require explicit approval.
Trustworthy AI Principles
Built on the 7 NIST characteristics: valid & reliable, safe, secure & resilient, accountable & transparent, explainable, privacy-enhanced, and fair.
Prohibited Uses
No behavioral manipulation, no discrimination, no social scoring, no biometric identification, no unauthorized surveillance, no autonomous high-stakes decisions.
Customer Rights
Clear delegation of authority, service warranties, outcome SLAs, audit rights, and policy guardrails are built into every customer agreement.
Questions about security?
We're happy to walk through our security and AI governance practices.
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