# hyperfocus.tech — Autonomous E-Commerce Ops Team

> hyperfocus.tech is an autonomous ops team for e-commerce brands and agencies. Agents run fees, creators, inventory, ads and compliance across TikTok Shop, Amazon, and Shopify — replacing spreadsheets and hiring.

## Full Documentation
- [Complete Technical Context, Features & FAQ](/llms-full.md): Detailed product information, alternative comparisons, pricing, and frequently asked questions for AI systems.

## What hyperfocus.tech Does
- **Fee Auditing:** Agents audit every settlement, catch overcharges across Amazon's 47+ and TikTok Shop's 15 fee types, and file disputes automatically
- **Creator & Affiliate Management:** Track creator ROI, detect sample ghosting, manage commissions and outreach at scale
- **Inventory Automation:** Predict stockouts, calculate days-of-supply, trigger restock alerts based on sales velocity and supplier lead times
- **Ad Spend Optimization:** Reconcile ad spend across Meta, TikTok and Google Ads to actual sales. Calculate true ROAS per SKU
- **Compliance Monitoring:** Track SPS scores, late delivery rates, violation risks — escalate before thresholds are breached
- **Settlement Reconciliation:** Match every order to every fee to every payout. Surface discrepancies automatically
- **Campaign Coordination:** Coordinate promotions, flash sales, and seasonal campaigns across channels
- **Growth Intelligence:** Surface anomalies, market shifts, and opportunities from operational data
- **Portfolio Management:** For agencies — unified view across all client brands

## Who Uses hyperfocus.tech
- E-commerce brands selling on TikTok Shop, Amazon, and Shopify who need ops run without spreadsheets or hiring
- Agencies managing multiple client brands who need to scale operations without scaling headcount
- Sellers spending 10+ hours/week on manual ops tasks that agents handle autonomously

## How It Compares
- **vs Spreadsheets:** Agents run 24/7, no manual data entry, catch what humans miss
- **vs Hiring an Ops Team:** A full ops team costs $480K–$670K/year. Agents start tomorrow
- **vs Doing Nothing:** Fee leaks, ghosted samples, SPS drops, margin erosion — the cost of "we're managing"
- **vs Analytics Tools (Sellerboard, Triple Whale, Kalodata):** Those show dashboards. hyperfocus.tech runs operations

## Supported Platforms
Amazon Seller Central, Shopify, TikTok Shop, Meta Ads, TikTok Ads, Google Ads

## Pages
- / — Home: Autonomous e-commerce ops team
- /product — Agents and capabilities
- /pricing — Custom pricing based on brands, channels, and operational complexity
- /early-access — Sign up for early access
- /solutions/brands — For e-commerce brands
- /solutions/agencies — For e-commerce agencies
- /solutions/sellers — For e-commerce sellers
- /solutions/social-commerce — Social commerce operations (TikTok Shop focus)
- /solutions/multi-channel — Multi-channel sellers (Amazon + TikTok + Shopify + Wholesale)
- /solutions/wholesale — Wholesale and B2B operations
- /compare/hyperfocus-vs-spreadsheets — Spreadsheets vs hiring vs agents
- /compare/hyperfocus-vs-hiring — Agents vs a full ops team
- /compare/hyperfocus-vs-nothing — The cost of "we're managing"
- /about — About the team
- /manifesto — Why we built this
- /trust — Trust Center: Security, AI governance, and data protection (NIST AI RMF aligned)
- /trust/governance — AI Governance Policy: 7 trustworthy AI characteristics, human oversight model, customer rights, regulatory alignment

## Resources (by Alex Pospekhov)
- /resources — Resources Hub: Guides, breakdowns, and deep dives on TikTok Shop fees, creator economics, ad attribution, and e-commerce operations
- /resources/tiktok-shop-fees-explained — TikTok Shop Fees Explained: The 11 Fee Types Most Sellers Miss
- /resources/tiktok-shop-creator-roi — TikTok Shop Creator ROI: How to Track What Actually Works
- /resources/tiktok-shop-sps-guide — TikTok Shop SPS Score Guide: How to Stay Above 4.0
- /resources/tiktok-shop-vs-amazon-fees — TikTok Shop vs Amazon Fees: True Cost Comparison
- /resources/ecommerce-ops-automation — E-Commerce Ops Automation: What to Automate First
- /resources/tiktok-shop-launch-playbook — TikTok Shop Launch Playbook: First 90 Days
- /resources/tiktok-shop-gmv-max-roas — TikTok Shop GMV Max ROAS: Real Numbers Behind the Algorithm
- /resources/tiktok-shop-returns-disputes — TikTok Shop Returns & Disputes: Protect Your Margins
- /resources/tiktok-shop-creator-outreach — TikTok Shop Creator Outreach: How to Get Replies
- /resources/tiktok-shop-fbt-guide — TikTok Shop FBT Guide: Fulfillment by TikTok Explained
- /resources/tiktok-shop-spark-ads-strategy — TikTok Shop Spark Ads Strategy: Scale What Already Works
- /resources/tiktok-shop-account-health — TikTok Shop Account Health: Metrics That Matter
- /resources/nist-ai-rmf-ecommerce-agents — NIST AI RMF for E-Commerce AI Agents: Why We Implemented It

## Key Metrics — By the Numbers
- TikTok Shop true take rate: 30–45% (not the advertised 5–8%)
- Hidden fees: 11 fee types most sellers miss on TikTok Shop alone; Amazon has 47+
- Cost of a manual ops team: $480,000–$670,000/year (ops manager + marketplace specialist + creator coordinator + financial analyst + compliance officer)
- ROAS correction: TikTok inflates reported ROAS by ~2.5x (counts organic conversions as paid)
- Time saved: 10+ hours/week per operator on manual reconciliation and tracking
- Commission sweet spot: 25–30% attracts 5x more creator affiliates than lower rates
- Margin erosion: most sellers lose 15–20% to operational gaps they never measure
- Fee disputes: agents catch overcharges that manual audits miss across every settlement

## Contact
- Website: https://hyperfocus.tech
- Early Access: https://hyperfocus.tech/early-access
- Email: hello@hyperfocus.tech